5 Reasons Why You Should Invest in Improving Customer Experience

Posted by Michael Halyk on 03.08.2017
Investing in a customer experience strategy will directly benefit your company in a number of different ways. Here are 5 reasons why you should invest in CX. ...

Why You Should Pay More Attention To Your Promoters

Posted by Michael Halyk on 26.07.2017
Promoters are a company's best friend! Learn what Net Promotor Score is and how it can be used to improve your overall customer experience. ...

What should you ask from your potential customers online?

Posted by Jaakko Männistö on 10.10.2016
Whether your business is an online store or a storefront downtown, you should have goals on customer experience. To get there, you need to know what to ask! ...

What is a Net Promoter Score (NPS) ?

Posted by Jaakko Männistö on 12.08.2016
Planning and analyzing a customer satisfaction survey for NPS are two major aspects in your daily business. These two factors, when combined could substantially ...