10 biggest influencers in customer experience around the world

Posted by Michael Halyk on 06.10.2017
The field of customer experience professionals is growing exponentially every year as more and more companies are discovering the importance CX. ...

Add Metadata To Your Feedbackly Surveys

Posted by Michael Halyk on 02.10.2017
You can now add metadata to the feedback you collect. This enables you to segment feedback, identify user id's, add transaction details, and more! ...

Question Sampling With Feedbackly

Posted by Michael Halyk on 27.09.2017
Feedbackly is the only feedback tool that adapts to the skill level of the user, allowing you to go as deep into the data as you are comfortbale doing. ...

3 Easy Ways To Improve Your Customer Feedback Measurement Strategy

Posted by Michael Halyk on 21.08.2017
Follow these three simple steps to improve your customer feedback measurement strategy. You can use Feedbackly to implement these steps quickly and easily. ...

How Do I Analyze My Survey Results With Feedbackly?

Posted by Jaakko Männistö on 17.07.2017
Step one in your journey to a better customer experience is to start collecting customer information. Feedbackly makes it easy to collect customer insight. ...