Feedbackly is proud to have customers in 500 cities worldwide

Feedbackly offers a truly a worldwide service for our customers. After launching our subscription service last year, we are very proud to have customers in 500 cities around the world. One thing which has allowed us to be so successful internationally is the fact that Feedbackly supports the use of nearly 60 different languages. While we won’t gloat for too long (that would be contrary to our Finnish culture), we are immensely proud of our team and we welcome all new and soon to be new users of Feedbackly to be part of our family! See all of the cities in which Feedbackly users are located below: Continue reading “Feedbackly is proud to have customers in 500 cities worldwide”

Introducing the Feedback Inbox

You asked for it, so we made it! It’s as simple as that. Many of our users have been requesting a way to directly communicate with their customers without leaving the Feedbackly dashboard. You can now send SMS messages or emails to your customers quickly and easily with the feedback inbox!

Assign feedback to specific user groups, and mark issues as processed to keep track of your customer support efforts. All while collecting crucial data necessary to improve your overall customer experience. Not only can the feedback inbox help you retain customers in the short term by fixing urgent acute issues, it will also help you retain customers in the long term by enabling you to provide a consistently positive customer experience. Continue reading “Introducing the Feedback Inbox”