Customers love to do business with companies that offer them a happy, rewarding, and effortless experience. Brands that provide a phenomenal customer journey by making
Customer experience is paramount for a brand’s growth and success. It helps you differentiate your product or service from the rest. Businesses are now making
Feedbackly is a Finnish startup dedicated to improving customer experiences and helping companies to increase their sales through intelligent upsell. With Feedbackly, companies can gather
There are as many approaches to customer experience as there are professionals in the field. But when talking about the cornerstones, we’re explicitly referring to
If you’ve been following our blog in the last few weeks, you’ll know that today is the day. Feedbackly has received its biggest update ever,
Happiness As A Core Need Happiness is a core need of our human existence. Our purchases and interactions with businesses happen on a daily basis,
Imagine this: You’re doing everything you can to grow your business. You’ve redesigned your website, you’re sales team is working hard, and you are indeed
It’s a great time to shop online. Supply chains are becoming more efficient, shipping methods are getting cheaper, and now more than ever people from
Customer journey mapping is a hot topic in the world of customer experience (CX). It is a powerful tool that enables companies to monitor the
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