Michael Halyk

Michael is a Canadian-born digital marketer who now works as Head of SaaS for Feedbackly in their Helsinki HQ. He has worked for technology startups in both Finland and Canada.

Recent Posts


Feedbackly's Upsell Question - And The Winner Is...

Posted by Michael Halyk on 04.08.2017
Feedbackly holds an iPhone draw every 3 months for all of our client's customers who answer an 'upsell' question type in their surveys. ...

5 Reasons Why You Should Invest in Improving Customer Experience

Posted by Michael Halyk on 03.08.2017
Investing in a customer experience strategy will directly benefit your company in a number of different ways. Here are 5 reasons why you should invest in CX. ...

Why You Should Pay More Attention To Your Promoters

Posted by Michael Halyk on 26.07.2017
Promoters are a company's best friend! Learn what Net Promotor Score is and how it can be used to improve your overall customer experience. ...

8 Question Types You Can Add To Your Survey With Feedbackly

Posted by Michael Halyk on 21.07.2017
Create customer surveys with 8 different question types using Feedbackly's online survey tool. Get to know your customers better by asking the right questions. ...